Vivint Smart Doorbell Camera with HD Video, Night Vision & Motion Detection - Wireless Security Camera for Home Monitoring & Package Delivery Alerts

The QR code on the box didn't work?!It was broken and missing peaces!I had to trow it away.It works perfectly.Vivint has made large jumps in the product development sense the release of the first DBC units,”Doorbell Camera”There is the: DBC1, DBC2, DBC250, DBC300 Pro, and newly released DBC350 Pro.If you are wanting to purchase a Vivint alarm with cameras and home automation, you can reach out to me via [email protected] question can and will be answered.Run don't walk. You'll spend hours on the phone trouble shooting and getting transfered. Your dissatisfaction will not be enough to get out of the contract you'll have to pay. Picture quality is aweful, grainy, images running behind your live video. They will not compensate you just have you working for free helping them troubleshoot something that they know will not work. Literally on hold for hours & hours then sometimes getting disconnected only to start all over again.My landlord has this system installed. The good news? Vivint's support people are really friendly and responsive! The bad news? You'll be getting many opportunities to speak with them.This camera is utterly unreliable. Every couple of weeks, it just disconnects, and it won't reconnect without calling Vivint. And because it's hard wired, and the soft reboot doesn't work, that means having to go flip the breaker. And every step takes agonizingly long. Why does this camera take minutes on end to boot up?When it is working, it frequently doesn't record on person detection. On a regular day, it might catch me leaving or arriving at my house, but rarely both. And when it does work, the video quality and frame rate look like something from a cheap, 15-year-old webcam. Compression artifacts galore; blurry and grainy at the same time. And this is *after* half a dozen trouble shooting calls with Vivint that last at least an hour a piece, moving around the WiFi repeater, then them sending a Z-wave repeater which changed nothing.Avoid this. You couldn't possibly do worse.If I could give 0 stars I would. Vivint is a terrible company and their cameras are terrible as well. They constantly go offline and the picture quality is grainy. Be careful because they lock you into a long-term contract. They mark the cameras up 3000% and you have to finish paying off the equipment before you can end your monthly bill. Which in reality, you should be done paying them off after the first month because of the cheap quality. You would be much happier going with Ring cameras or another brand. Take it from someone stuck in a contract with only 1 out of 4 working cameras, but paying for all 4.I like the fact that i have a monitored system.